Terms & Conditions

Spacelift Flows Closed Early Access Release

Effective Date: April 8, 2026

These Terms and Conditions (“Agreement”) govern your participation in and use of the early access version of Spacelift Flows ("Product"). This Agreement constitutes a binding agreement between Spacelift, Inc. ("Spacelift," "we," "us," or "our") and the entity you represent (“Organization”), or, if the Product is accessed through an individual account not associated with any organization, you individually (in either case, "Customer," "you," or "your").

BY ACCESSING, ENABLING, OR USING THE PRODUCT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY ALL TERMS OF THIS AGREEMENT. IF THE PRODUCT IS ACCESSED THROUGH AN ORGANIZATIONAL ACCOUNT, YOU FURTHER REPRESENT THAT YOU HAVE THE NECESSARY AUTHORITY TO BIND THE ORGANIZATION TO THIS AGREEMENT ON ITS BEHALF. IF YOU DO NOT AGREE OR DO NOT HAVE SUCH AUTHORITY, YOU MUST NOT ACCESS, ENABLE, OR USE THE PRODUCT.



1. DEFINITIONS

1.1 “Customer Data” means information, data, and other content, in any form or medium, that is collected, downloaded, or otherwise received from Customer or its authorized user by or through the Product, including from Third-Party Services. Customer Data does not include any Resultant Data.

1.2 "Documentation" means any user manuals, technical guides, documentation, specifications, and other materials provided by Spacelift relating to the Product.

1.3 "Organization" means your company, organization, or other legal entity entering into this Agreement.


1.4 "Product"
means the pre-release of the commercial version of Spacelift Flows software and services, including all associated functionality, interfaces, and integrations. The Product is released as a SaaS application and a self-hosted version.


1.5 “Third-Party Services”
means any service, connection, website, platform, application, software, or integration provided by third parties that works with or connects to the Product.



2. PRODUCT OVERVIEW

2.1 Pre-Release Status. The Product and Documentation are early access, pre-general release software and materials provided for evaluation, and feedback purposes. You acknowledge that the Product (i) may contain features that are still being refined and optimized; (ii) is subject to updates and improvements based on user feedback and ongoing development; (iii) is not subject to any service level agreements (SLAs) or uptime guarantees; (iv) may evolve in functionality and design as we work toward general availability and (v) may be discontinued, suspended or significantly modified at Spacelift's discretion as we determine the optimal path to general availability.


2.2 Organization-Wide Access
. You may invite users from your Organization to access the Product via your Organization account. You are responsible for ensuring all your Organization’s authorized users understand and comply with the data provisions and restrictions in this Agreement.


2.3 Access and Fees.
Access to the Product may be provided free of charge or subject to fees, as set forth in the applicable Order Form or as otherwise agreed between the parties. Spacelift reserves the right to update access and pricing terms upon notice to Customer.


2.4 Acceptance and Eligibility.
Your participation in the early access Product release is subject to our approval and may be revoked at any time. You must comply with all applicable terms, policies, and guidelines we provide. We may limit the number of participants, geographic availability, or duration of the Product release at our sole discretion.


2.5 Access to the Product.
Spacelift will make available the Product both as a SaaS or self-hosted version, hosted in your environment. You are responsible for: (i) maintaining credentials confidentiality, (ii) all activity under your account, and (iii) notifying us of any unauthorized access. The self-hosted version requires a license key, which will be provided during the installation process. Such license key is non-transferable and may be revoked at any time.



3. CUSTOMER SYSTEMS, THIRD PARTY SERVICES AND INTEGRATIONS


3.1 Customer Systems.
You are solely responsible for providing, configuring, and maintaining all equipment, systems, and infrastructure necessary to access and use the Product, including hardware, software, servers, networks, and related services.


3.2 Third-Party Services.
The Product may include integrations with Third-Party Services, accessible within the Product or through external websites, to process, retrieve, transmit, and evaluate data. Spacelift provides these connections solely for your convenience and bears no responsibility or liability for the content, functionality, availability, or reliability of such Third-Party Services, nor does Spacelift endorse them. Your use of any Third-Party Service is at your own risk and subject to that service's terms.


3.3 Your Responsibility.
By granting a Third-Party Service access to your account, you assume full responsibility for all data access, including Customer Data and connections, and for any actions that Third-Party Service takes on your behalf. You may not link to content that violates this Agreement or any Third-Party Service terms.


3.4 Data Sharing.
You acknowledge that your account information may be shared with connected Third-Party Services, and that Customer Data will be transmitted between your account and linked Third-Party Services according to your configuration. We may share Customer Data with linked Third-Party Services as necessary for interoperation or to address service, security, support, or technical issues.



4. AI FEATURES


4.1 General Overview.
As part of the Product's features, Spacelift may make available certain AI functionalities ("AI Features"), the use of which is optional. AI Features constitute part of the Product.


4.2 AI Models.
All AI Features are powered by third-party models, including Anthropic models and other models as specified in the Documentation at https://docs.useflows.com ("AI Models"). You acknowledge that Spacelift and AI Model providers retain ownership of all intellectual property rights related to the AI Features, including but not limited to the underlying AI models, algorithms, and infrastructure. By using AI Features, you agree to comply with the terms of service, acceptable use policies, and any other applicable terms and conditions of the respective AI Model providers. You are responsible for ensuring that your use of AI Features does not violate any such third-party terms.


4.3 SaaS Version.
For the SaaS version of the Product: (i) Spacelift provides the AI Models, (ii) all information you submit while using the AI Features ("Input") and any data, results, or materials generated by the AI Features based on the Input ("Output") remains your property and constitutes Customer Data, and (iii) Spacelift does not and will not permit third parties to use Customer Data to improve or train the AI Models, and will not use Customer Data to improve or train the AI Models without your permission.


4.4 Self-Hosted Version.
For the self-hosted version of the Product: (i) you are required to provide your own third-party AI Model credentials for the AI Features to operate, (ii) the processing of Input and Output is governed by your direct agreement with the applicable AI Model provider, and (iii) you are solely responsible for compliance with the AI Model provider's terms of service and any associated costs.


4.5 Customer Responsibility for AI Outputs.
You acknowledge that: (i) you are solely responsible for reviewing, validating, and testing all Outputs, (ii) you must apply appropriate human oversight and professional judgment to all AI Features recommendations, (iii) Spacelift makes no representations or warranties regarding the accuracy, completeness, or suitability of Outputs or third-party AI Model performance, (iv) your use of Outputs is entirely at your own risk and discretion, and (v) the underlying AI Models are provided by third parties and Spacelift has no control over their operation, availability, or performance.



5. RESTRICTIONS, DATA USE AND COLLECTION


5.1 Prohibition on High-Risk Activities.
You must not use the Product for any high-risk activities, i.e. activities where use or failure of the Product could reasonably be expected to result in death, personal injury, property damage, environmental harm, or violation of fundamental rights.


5.2 Prohibited Data.
You must not input, upload, store, or process (i) any sensitive personal information as defined in the EU General Data Protection Regulation (including but not limited to genetic data, biometric data), (ii) payment information, or credit card data and other financial data, (iii) governmental ID data, social security numbers, and the like, (iv) protected health information as regulated by the Health Insurance Portability and Accountability Act (HIPAA), or (v) any data that would require special security measures or regulatory compliance beyond standard commercial practices.


5.3 Data Ownership and Compliance.
You bear responsibility for ensuring that Customer Data is accurate, of appropriate quality, proper in content, and compliant with applicable laws, as well as for any operations initiated by such Customer Data. You confirm and guarantee that: (i) you possess all required authorizations, consents, and approvals necessary to transfer Customer Data via the Product and to enable any operations triggered by Customer Data within the Product, as well as to otherwise utilize, handle, and/or maintain Customer Data on the Product, and (ii) the Customer Data itself, along with its transfer, handling, storage, and utilization as authorized by you under this Agreement, will not breach any applicable legal requirements, regulatory standards, the provisions of this Agreement, or the terms governing any relevant Third-Party Service.


5.4 Resultant Data
. The Product and your use of the Documentation may result in collection of usage data and analytics, performance and error data, or feature interaction data (“Resultant Data”). Resultant Data will be used for product improvement and development, bug identification and resolution and usage analysis and optimization. You grant to us a perpetual, irrevocable, worldwide, royalty-free license to all rights, title, and interest in and to the Resultant Data, including all intellectual property rights relating thereto.


5.5 No Data Backup.
We do not store or backup any Customer Data (except for the purposes of our disaster recovery and business continuity process in case of the SaaS version of the Product). The Product does not replace the need for you to maintain regular data backups or redundant data archives. WE HAVE NO OBLIGATION OR LIABILITY FOR ANY LOSS, ALTERATION, DESTRUCTION, DAMAGE, CORRUPTION, OR RECOVERY OF CUSTOMER DATA.



6. LICENSE, INTELLECTUAL PROPERTY RIGHTS, AND OWNERSHIP


6.1 Limited License.
Subject to your compliance with this Agreement, Spacelift grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Product and Documentation solely for internal evaluation and testing purposes.


6.2 License Restrictions.
You will not, and will not permit any other person to: (i) copy, modify, create derivative works, distribute, sell, transfer, or sublicense the Product or Documentation, (ii) reverse engineer, decompile, or attempt to derive source code from the Product, (iii) bypass security measures or use invalid or another user's credentials, (iv) input harmful, unlawful, or malicious content or code, (v) disrupt, disable, or interfere with the Product operation or system resources, (vi) remove or alter any proprietary notices, trademarks, or disclaimers, (vii) use the Product for illegal purposes or to violate third-party rights, (viii) use the Product or Documentation for competitive analysis or developing competing products, or (ix) perform unauthorized security testing or vulnerability scanning.


6.3 Spacelift Ownership.
We retain all rights, title, and interest in and to: (i) Documentation and Product and all components, (ii) all intellectual property rights therein, and (iii) all improvements and modifications. If the Product incorporates, integrates, or enables the use of any open-source software or third-party components, all such elements remain the property of their respective owners. 


6.4. No Rights Granted.
Except for the limited license explicitly granted, this Agreement grants you no rights to: (i) our intellectual property, (ii) our trademarks or brand features, (iii) any source code or technical information, or (iv) any future products or services.


6.5 Customer Data.
You are and will remain the sole and exclusive owner of all rights, title, and interest in and to all Customer Data, including all intellectual property rights, subject to the rights and permissions granted in the Agreement. 


6.6 Feedback Rights.
You hereby assign to us all rights, title, and interest in and to all opinions, suggestions, comments, ideas, reactions or other information you provide regarding the Product (“Feedback”). We may use, share, and commercialize Feedback in any way and for any purpose without: (i) attribution or acknowledgment, (ii) compensation to you, and (iii) any obligation or restriction. You agree that Feedback is not confidential and that we owe no fiduciary or other obligation to you regarding Feedback.


6.7 Confidentiality.
All our non-public information, data, or materials disclosed to you, including but not limited to technical, business, financial, or proprietary information (“Confidential Information”) will remain our sole and exclusive property. You must not disclose, use, or publish Confidential Information without our prior written consent. You must hold all our Confidential Information in strict confidence and safeguard the Confidential Information from unauthorized use, access, or disclosure using at least the degree of care you use to protect your similarly sensitive information and in no event less than a reasonable degree of care. If the parties execute a separate NDA, its provisions will govern the use and disclosure of Confidential Information.



7. DISCLAIMER OF WARRANTIES

THE PRODUCT IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ALL WARRANTIES ARISING FROM THE COURSE OF DEALING, USAGE, OR TRADE PRACTICE. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY OF ANY KIND THAT THE PRODUCT OR RESULTS OF THE USE THEREOF, WILL MEET YOUR OR ANY OTHER PERSON'S REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, ACHIEVE ANY INTENDED RESULT, BE COMPATIBLE OR WORK WITH ANY SOFTWARE, SYSTEM, OR OTHER SERVICES, OR BE SECURE, ACCURATE, COMPLETE, FREE OF HARMFUL CODE, OR ERROR-FREE. WE SPECIFICALLY DISCLAIM ANY WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF AI-GENERATED CONTENT, RECOMMENDATIONS, OR OUTPUTS PRODUCED BY THE PRODUCT OR ANY THIRD-PARTY AI MODELS INTEGRATED WITH THE PRODUCT.



8. LIMITATION OF LIABILITY.

8.1 EXCLUSIONS OF LIABILITY. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL SPACELIFT BE LIABLE UNDER OR IN CONNECTION WITH THIS AGREEMENT OR ITS SUBJECT MATTER UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE, FOR ANY: (i) LOSS OF PRODUCTION, USE, BUSINESS, REVENUE, OR PROFIT OR DIMINUTION IN VALUE; (ii) IMPAIRMENT, INABILITY TO USE OR LOSS, INTERRUPTION, OR DELAY OF THE PRODUCT; (iii) LOSS, DAMAGE, CORRUPTION, OR RECOVERY OF DATA, OR BREACH OF DATA OR SYSTEM SECURITY; (iv) COST OF REPLACEMENT GOODS OR SERVICES; (v) LOSS OF GOODWILL OR REPUTATION; OR (vi) CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, ENHANCED, OR PUNITIVE DAMAGES, REGARDLESS OF WHETHER SUCH PERSONS WERE ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES OR SUCH LOSSES OR DAMAGES WERE OTHERWISE FORESEEABLE, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE.


8.2 LIABILITY CAP.
SPACELIFT WILL ONLY BE LIABLE FOR DIRECT DAMAGES EXCLUDING ANY SITUATION FOR WHICH WE ARE NOT RESPONSIBLE OR WHICH IS CAUSED BY EVENTS OUTSIDE OUR REASONABLE CONTROL. HOWEVER, EXCEPT AS OTHERWISE PROVIDED IN THIS SECTION, IN NO EVENT WILL THE COLLECTIVE AGGREGATE LIABILITY OF SPACELIFT ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER ARISING UNDER OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EXCEED THE AMOUNT OF FIVE THOUSAND US DOLLARS  ($5,000.00 USD). THE FOREGOING LIMITATIONS APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.



9. INDEMNIFICATION


9.1 Your Indemnification Obligation.
You agree to defend, indemnify, and hold harmless Spacelift, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, damages, costs, and expenses (including reasonable attorneys' fees) arising from: (i) your use or misuse of the Product or Documentation, (ii) your violation of this Agreement, (iii) your violation of the confidentiality obligations, (iv) your input of prohibited data, or (v) your negligence or intentional misconduct.


9.2 Indemnification Process.
We will notify you of any claim subject to indemnification. You will cooperate fully in the defense and may not settle any claim without our prior written consent.



10. TERMINATION


10.1 Term.
This Agreement begins upon your first access and continues until terminated by either party or the conclusion of the early access period.


10.2 Termination by Spacelift.
We reserve the right to terminate, suspend, or restrict your access to the Product at any time, for any reason or no reason, with or without notice.


10.3 Termination by You.
You may terminate this Agreement by ceasing all use of the Product and notifying us in writing.


10.4 Effects of Termination.
Upon termination: (i) all access rights and licenses cease immediately, (ii) all your data included in the Product will be deleted, (iii) you must cease all use of Documentation and destroy any copies in your possession,  and (iv) sections that by their nature should survive will remain in effect (including, but not limited, to confidentiality provisions).



11. GENERAL PROVISIONS


11.1 Entire Agreement.
This Agreement constitutes the entire agreement between the parties regarding the Product and supersedes all prior agreements and understandings concerning the Product, except for any existing NDA executed between the parties.


11.2 Modifications.
We may modify this Agreement at any time. Continued use after modification constitutes acceptance. We are not bound by any additional or different terms you provide.


11.3 Governing Law and Jurisdiction.
This Agreement is governed by the laws of the State of Delaware, US, without regard to conflict of law principles. You consent to exclusive jurisdiction and venue in the courts of New Castle County, Delaware, US.


11.4 Contact Details
. For any formal notices or complaints, please contact legal@spacelift.io. In any other matters, including any questions about the use of the Product, please contact us at support+flows@spacelift.io.


11.5 No Waiver.
Our failure to exercise or enforce any right or provision of the Terms will not operate as a waiver of such right or provision.


11.6 Assignment.
We may assign any or all of our rights and obligations to others at any time. We will notify you of any assignment.


11.7 Severability.
If any provision of the Agreement is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability will not affect any other provision of these Terms or invalidate or render unenforceable such provision in any other jurisdiction.


11.8
No Relationship. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of the Agreement or your use of the Product.


11.9 Force Majeure.
Neither party is liable for delays or failures due to causes beyond reasonable control.


11.10 Export Compliance.
You must comply with all applicable export control laws and regulations. You represent that you are not prohibited from receiving the Product under any applicable laws.


11.11 Relationship Between Agreements.
This Agreement applies solely to the Product (Spacelift Flows) and governs Customer's use thereof exclusively. Spacelift's other products and services are governed by separate agreements and are not affected by this Agreement. In the event of any conflict between this Agreement and an Order Form executed between you and Spacelift for the Product, the terms of such Order Form shall prevail.

Early access

Early access

Early access

Join the Future of Automation

Join the Future of Automation

Flows is currently in private beta. Get early access and help shape the platform that's redefining how teams automate their work.

© 2025 Spacelift, Inc. All rights reserved.